(1) We have a strict no cancellation and no refund policy.
(2) We will not replace any burst balloons once they have been handed over to you. Please see our FAQ on balloon care tips.
(3) At the moment, we only deliver to selected areas in the Klang Valley. Delivery charges apply and are based on location and order quantity. You can key in your postcode in the space provided above to check if we deliver to your area. Click here to see the full list of our delivery areas.